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500 (internal Server Error)

Hello, I am a developer at IDEXX for PHNPro.

We are currently receiving a lot of 500 errors for DELETE & PUT requests while converting .RTF files to .PDF

The errors we are receiving look as follows:

request for “https://api.aspose.com/v1.1/storage/file/<File_Key>” resulted in 500 (Internal Server Error);

We started receiving these errors constantly since 5pm on 3/19/15

Any help you can provide in resolving this issue is most appreciated.

Same here :slight_smile:

Amazon file not found errors are back

Hi there,

Thank you for alerting us to this problem. Our team is investigating this issue and we will update you here as soon as there are any updates.


Hi there,

Thanks for waiting.

I have been informed that there was a performance issue on the servers a few days ago but this appears to have cleared up. Could you please confirm if you are still facing any issues now?


A post was split to a new topic: asposepdfcloud.rest.ApiException: (500)