A problem to display the new japanese era(Reiwa)

Aspose.Words Product Family
1

Hello

I have a problem to display the new japanese era(Reiwa).

I am using Aspose.Words for .NET 13.2.0.0 on a ASP.NET App,
and create Word file by the server side.

The DateTime value is set to MergeField, and use the format below
to display the japanese era.

dateValue @ “ggge/MM/DD”

It’s worked well in the Heisei period, the last Heisei year is 31.
From 2019/05/01 the new era Reiwa is begain, but the era display is still Heisei.
like this :Heisei 31/06/01, which is expected to Reiwa 01/06/01.

I installed the following patch on the web server which is to update the .net-framework
and OS to work with the new era.

  1. .net framework patch
    KB4488660
    KB4496877
    .NET Frameworkの新しい日本の時代 (年号) の更新 - .NET Framework | Microsoft Learn

  2. OS patch
    kb4499171
    Windows 用の日本の新元号対応更新プログラムについて - KB4469068 - Microsoft サポート

My question

  1. Is the patch installed enough. Do I need install other patch’s on the sever(or on the client?).
  2. or is it necessary to update the Aspose.Word version to work with the new era?

My environment
・Aspose.Words for .NET 13.2.0.0
・ASP.NET .NET Framework 3.5
・Web Server
Windows Server 2012 Standard
・Client
Windows7
・Browser
IE11

Any advise will be appreciate.

2

@SOUKI,

To ensure a timely and accurate response, please ZIP and attach the following resources here for testing:

  • Your simplified input Word documents
  • Aspose.Words generated output document showing the undesired behavior
  • Your expected document showing the correct output. You can create expected document by using MS Word. Please also list the steps that you performed in MS Word to create expected document.
  • Please also create a simplified standalone application (source code without compilation errors) that helps us to reproduce your current problem on our end and attach it here for testing.

As soon as you get these pieces of information ready, we will start further investigation into your scenario and provide you more information. Thanks for your cooperation.

P.S. You can also upload the ZIP file to Dropbox and share the Download link here for testing.

3

@awais.hafeez
Thank you for the reply, I will prepare the standalone application.