Hi,
While converting attached word documents to PDF the annotation drawings that have been added from within word are being moved and removed, refer to the attached files, the yellow circles are being moved and removed.
Document “FAC112 Coal Drag Chain Dust Coll Maint”, analyze pg 5, in the other document issue can be seen on the only page there.
Thanks,
Rajiv
Hi Awais,
What’s the status of both the bugs ? (am strangely unable to click on them and see the status)
Can you pls share the ETA ?
Thanks,
Rajiv
Hi Rajiv,
Thanks for your inquiry. Unfortunately, both issues are not resolved yet and there are no estimates available. Our product team has completed the analysis and the root cause of these issues has been identified. However, because of complexity, the implementation of the fixes of these issues have been postponed till a later date. We will inform you via this thread as soon as these issues are resolved. We apologize for your inconvenience.
Best regards,
When you say any bug has been officially ‘postponed’, that generally means it won’t be fixed in near future, is that so ? Correct me if I am wrong.
- Can you ask Dev to see if they can share any tentative future timeline for implementing this fix ?
- Please share more technical details about the root-cause and how it is complex to fix. We need to share this detail with our customer.
Thanks,
Rajiv
Thanks Awais for the detailed explanation !
Regards,