Free Support Forum - aspose.com

Amazon Simple Email Service

Hello,
I can’t send email via Amazon SES.
I checked the sending email via MS Outlook (my amazon smtp account works fine).

May you navigate me where is an issue?

Does Aspose.Email send emails via Amazon SES SMTP?

Here is my code:
public void AmazonSesTest()
{
SmtpClient client = new SmtpClient();
client.Host = “email-smtp.us-east-1.amazonaws.com”;
client.Port = 465;
client.SecurityMode = SmtpSslSecurityMode.Explicit;
client.EnableSsl = true;
client.AuthenticationMethod = SmtpAuthentication.Auto;
client.Username = “xxx”;
client.Password = “yyy”;

MailMessage msg = new MailMessage();
msg.Body = “Hi there!”;

msg.To = "myAuthorizedEmail@example.com";
msg.From = "myAuthorizedEmail@example.com";
msg.Subject = “Test from me”;

client.Send(msg);

}


Tests.Process.Procedure.SendMail.AsposeTests.AmazonSesTest:
Aspose.Email.Mail.SmtpException : Failure sending mail.
----> System.IO.IOException : Unable to read data from the transport connection: The connection was closed…

at Tests.Process.Procedure.SendMail.AsposeTests.AmazonSesTest() in xxx\Tests\Process\Procedure\SendMail\AsposeTests.cs:line 122
–IOException
at –.Ž.‰‘(Byte[] , Int32 , Int32 , Boolean )
at –.Ž.–( , Boolean )
at –.Ž.‰( )
at –..‰()
at –.‹.Š‡(String , Int32 )
at –..Š‡(String , Int32 )
at Aspose.Email.Mail.SmtpClient.Send(MailMessage message)

Hi Kebzel,


I am afraid, I do not have a subscription of Amazon SES and I have never tested Aspose.Email component to send emails using the said SMTP server. However, I have tried creating an account but I guess free subscription is not available.

Will you be kind enough to arrange a test account for a few days? Or you may share your own account with our development team, so they may isolate the issue cause and provide a fix if applicable.

Thank you for your understanding

Hi agian,


Thank you for providing the test account.

I can reproduce the said exception with the latest version of Aspose.Email for .NET v1.4.0. A ticket (NETWORKNET-33171) has been logged in our tracking system to probe further into this matter.

If we may require, you have to repeat the process for an email account from the development end. I will keep you posted with updates on this.

Sorry for your inconvenience.

Maybe the reason of this issue is:
Aspose.Email.SmtpClient does not support “StartTLS” parameter.
Look to Jira smtp setting:
<!–[if gte mso 9]>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>EN-US</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel>
<m:mathPr>
<m:mathFont m:val=“Cambria Math”/>
<m:brkBin m:val=“before”/>
<m:brkBinSub m:val="–"/>
<m:smallFrac m:val=“off”/>
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<m:lMargin m:val=“0”/>
<m:rMargin m:val=“0”/>
<m:defJc m:val=“centerGroup”/>
<m:wrapIndent m:val=“1440”/>
<m:intLim m:val=“subSup”/>
<m:naryLim m:val=“undOvr”/>
</m:mathPr></w:WordDocument>
<![endif][if gte mso 9]>
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DefSemiHidden=“true” DefQFormat=“false” DefPriority=“99”
LatentStyleCount=“267”>
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UnhideWhenUsed=“false” QFormat=“true” Name=“Normal”/>
<w:LsdException Locked=“false” Priority=“9” SemiHidden=“false”
UnhideWhenUsed=“false” QFormat=“true” Name=“heading 1”/>
<w:LsdException Locked=“false” Priority=“9” QFormat=“true” Name=“heading 2”/>
<w:LsdException Locked=“false” Priority=“9” QFormat=“true” Name=“heading 3”/>
<w:LsdException Locked=“false” Priority=“9” QFormat=“true” Name=“heading 4”/>
<w:LsdException Locked=“false” Priority=“9” QFormat=“true” Name=“heading 5”/>
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<w:LsdException Locked=“false” Priority=“9” QFormat=“true” Name=“heading 7”/>
<w:LsdException Locked=“false” Priority=“9” QFormat=“true” Name=“heading 8”/>
<w:LsdException Locked=“false” Priority=“9” QFormat=“true” Name=“heading 9”/>
<w:LsdException Locked=“false” Priority=“39” Name=“toc 1”/>
<w:LsdException Locked=“false” Priority=“39” Name=“toc 2”/>
<w:LsdException Locked=“false” Priority=“39” Name=“toc 3”/>
<w:LsdException Locked=“false” Priority=“39” Name=“toc 4”/>
<w:LsdException Locked=“false” Priority=“39” Name=“toc 5”/>
<w:LsdException Locked=“false” Priority=“39” Name=“toc 6”/>
<w:LsdException Locked=“false” Priority=“39” Name=“toc 7”/>
<w:LsdException Locked=“false” Priority=“39” Name=“toc 8”/>
<w:LsdException Locked=“false” Priority=“39” Name=“toc 9”/>
<w:LsdException Locked=“false” Priority=“35” QFormat=“true” Name=“caption”/>
<w:LsdException Locked=“false” Priority=“10” SemiHidden=“false”
UnhideWhenUsed=“false” QFormat=“true” Name=“Title”/>
<w:LsdException Locked=“false” Priority=“1” Name=“Default Paragraph Font”/>
<w:LsdException Locked=“false” Priority=“11” SemiHidden=“false”
UnhideWhenUsed=“false” QFormat=“true” Name=“Subtitle”/>
<w:LsdException Locked=“false” Priority=“22” SemiHidden=“false”
UnhideWhenUsed=“false” QFormat=“true” Name=“Strong”/>
<w:LsdException Locked=“false” Priority=“20” SemiHidden=“false”
UnhideWhenUsed=“false” QFormat=“true” Name=“Emphasis”/>
<w:LsdException Locked=“false” Priority=“59” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Table Grid”/>
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<w:LsdException Locked=“false” Priority=“1” SemiHidden=“false”
UnhideWhenUsed=“false” QFormat=“true” Name=“No Spacing”/>
<w:LsdException Locked=“false” Priority=“60” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light Shading”/>
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UnhideWhenUsed=“false” Name=“Light List”/>
<w:LsdException Locked=“false” Priority=“62” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light Grid”/>
<w:LsdException Locked=“false” Priority=“63” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Shading 1”/>
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UnhideWhenUsed=“false” Name=“Medium Shading 2”/>
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UnhideWhenUsed=“false” Name=“Medium List 1”/>
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UnhideWhenUsed=“false” Name=“Medium Grid 2”/>
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UnhideWhenUsed=“false” Name=“Medium Grid 3”/>
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UnhideWhenUsed=“false” Name=“Dark List”/>
<w:LsdException Locked=“false” Priority=“71” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Colorful Shading”/>
<w:LsdException Locked=“false” Priority=“72” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Colorful List”/>
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UnhideWhenUsed=“false” Name=“Colorful Grid”/>
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UnhideWhenUsed=“false” Name=“Light Shading Accent 1”/>
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UnhideWhenUsed=“false” Name=“Light List Accent 1”/>
<w:LsdException Locked=“false” Priority=“62” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light Grid Accent 1”/>
<w:LsdException Locked=“false” Priority=“63” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Shading 1 Accent 1”/>
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UnhideWhenUsed=“false” Name=“Medium Shading 2 Accent 1”/>
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UnhideWhenUsed=“false” Name=“Medium List 1 Accent 1”/>
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UnhideWhenUsed=“false” Name=“Dark List Accent 1”/>
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UnhideWhenUsed=“false” Name=“Colorful Shading Accent 1”/>
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UnhideWhenUsed=“false” Name=“Colorful List Accent 1”/>
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UnhideWhenUsed=“false” Name=“Colorful Grid Accent 1”/>
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UnhideWhenUsed=“false” Name=“Light Shading Accent 2”/>
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UnhideWhenUsed=“false” Name=“Light List Accent 2”/>
<w:LsdException Locked=“false” Priority=“62” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light Grid Accent 2”/>
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UnhideWhenUsed=“false” Name=“Medium Shading 1 Accent 2”/>
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UnhideWhenUsed=“false” Name=“Medium Shading 2 Accent 2”/>
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UnhideWhenUsed=“false” Name=“Medium List 1 Accent 2”/>
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UnhideWhenUsed=“false” Name=“Medium List 2 Accent 2”/>
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UnhideWhenUsed=“false” Name=“Medium Grid 1 Accent 2”/>
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UnhideWhenUsed=“false” Name=“Medium Grid 3 Accent 2”/>
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UnhideWhenUsed=“false” Name=“Light Shading Accent 3”/>
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UnhideWhenUsed=“false” Name=“Light List Accent 3”/>
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UnhideWhenUsed=“false” Name=“Light Grid Accent 3”/>
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UnhideWhenUsed=“false” Name=“Medium Shading 1 Accent 3”/>
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UnhideWhenUsed=“false” Name=“Medium Shading 2 Accent 3”/>
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UnhideWhenUsed=“false” Name=“Medium List 1 Accent 3”/>
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UnhideWhenUsed=“false” Name=“Medium List 2 Accent 3”/>
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UnhideWhenUsed=“false” Name=“Medium Grid 1 Accent 3”/>
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UnhideWhenUsed=“false” Name=“Medium Grid 2 Accent 3”/>
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UnhideWhenUsed=“false” Name=“Medium Grid 3 Accent 3”/>
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UnhideWhenUsed=“false” Name=“Colorful Shading Accent 3”/>
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UnhideWhenUsed=“false” Name=“Colorful List Accent 3”/>
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UnhideWhenUsed=“false” Name=“Colorful Grid Accent 3”/>
<w:LsdException Locked=“false” Priority=“60” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light Shading Accent 4”/>
<w:LsdException Locked=“false” Priority=“61” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light List Accent 4”/>
<w:LsdException Locked=“false” Priority=“62” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light Grid Accent 4”/>
<w:LsdException Locked=“false” Priority=“63” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Shading 1 Accent 4”/>
<w:LsdException Locked=“false” Priority=“64” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Shading 2 Accent 4”/>
<w:LsdException Locked=“false” Priority=“65” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium List 1 Accent 4”/>
<w:LsdException Locked=“false” Priority=“66” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium List 2 Accent 4”/>
<w:LsdException Locked=“false” Priority=“67” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Grid 1 Accent 4”/>
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UnhideWhenUsed=“false” Name=“Medium Grid 2 Accent 4”/>
<w:LsdException Locked=“false” Priority=“69” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Grid 3 Accent 4”/>
<w:LsdException Locked=“false” Priority=“70” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Dark List Accent 4”/>
<w:LsdException Locked=“false” Priority=“71” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Colorful Shading Accent 4”/>
<w:LsdException Locked=“false” Priority=“72” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Colorful List Accent 4”/>
<w:LsdException Locked=“false” Priority=“73” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Colorful Grid Accent 4”/>
<w:LsdException Locked=“false” Priority=“60” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light Shading Accent 5”/>
<w:LsdException Locked=“false” Priority=“61” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light List Accent 5”/>
<w:LsdException Locked=“false” Priority=“62” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light Grid Accent 5”/>
<w:LsdException Locked=“false” Priority=“63” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Shading 1 Accent 5”/>
<w:LsdException Locked=“false” Priority=“64” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Shading 2 Accent 5”/>
<w:LsdException Locked=“false” Priority=“65” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium List 1 Accent 5”/>
<w:LsdException Locked=“false” Priority=“66” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium List 2 Accent 5”/>
<w:LsdException Locked=“false” Priority=“67” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Grid 1 Accent 5”/>
<w:LsdException Locked=“false” Priority=“68” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Grid 2 Accent 5”/>
<w:LsdException Locked=“false” Priority=“69” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Grid 3 Accent 5”/>
<w:LsdException Locked=“false” Priority=“70” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Dark List Accent 5”/>
<w:LsdException Locked=“false” Priority=“71” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Colorful Shading Accent 5”/>
<w:LsdException Locked=“false” Priority=“72” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Colorful List Accent 5”/>
<w:LsdException Locked=“false” Priority=“73” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Colorful Grid Accent 5”/>
<w:LsdException Locked=“false” Priority=“60” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light Shading Accent 6”/>
<w:LsdException Locked=“false” Priority=“61” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light List Accent 6”/>
<w:LsdException Locked=“false” Priority=“62” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Light Grid Accent 6”/>
<w:LsdException Locked=“false” Priority=“63” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Shading 1 Accent 6”/>
<w:LsdException Locked=“false” Priority=“64” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Shading 2 Accent 6”/>
<w:LsdException Locked=“false” Priority=“65” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium List 1 Accent 6”/>
<w:LsdException Locked=“false” Priority=“66” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium List 2 Accent 6”/>
<w:LsdException Locked=“false” Priority=“67” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Grid 1 Accent 6”/>
<w:LsdException Locked=“false” Priority=“68” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Grid 2 Accent 6”/>
<w:LsdException Locked=“false” Priority=“69” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Medium Grid 3 Accent 6”/>
<w:LsdException Locked=“false” Priority=“70” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Dark List Accent 6”/>
<w:LsdException Locked=“false” Priority=“71” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Colorful Shading Accent 6”/>
<w:LsdException Locked=“false” Priority=“72” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Colorful List Accent 6”/>
<w:LsdException Locked=“false” Priority=“73” SemiHidden=“false”
UnhideWhenUsed=“false” Name=“Colorful Grid Accent 6”/>
<w:LsdException Locked=“false” Priority=“19” SemiHidden=“false”
UnhideWhenUsed=“false” QFormat=“true” Name=“Subtle Emphasis”/>
<w:LsdException Locked=“false” Priority=“21” SemiHidden=“false”
UnhideWhenUsed=“false” QFormat=“true” Name=“Intense Emphasis”/>
<w:LsdException Locked=“false” Priority=“31” SemiHidden=“false”
UnhideWhenUsed=“false” QFormat=“true” Name=“Subtle Reference”/>
<w:LsdException Locked=“false” Priority=“32” SemiHidden=“false”
UnhideWhenUsed=“false” QFormat=“true” Name=“Intense Reference”/>
<w:LsdException Locked=“false” Priority=“33” SemiHidden=“false”
UnhideWhenUsed=“false” QFormat=“true” Name=“Book Title”/>
<w:LsdException Locked=“false” Priority=“37” Name=“Bibliography”/>
<w:LsdException Locked=“false” Priority=“39” QFormat=“true” Name=“TOC Heading”/>
</w:LatentStyles>
<![endif][if gte mso 10]>

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

<![endif]–>

<Resource name="mail/GmailSmtpServer"

auth="Container"

type="javax.mail.Session"

mail.smtp.host="smtp.gmail.com"

mail.smtp.port="465"

mail.smtp.auth="true"

mail.smtp.user="myusername@gmail.com"

password="mypassword"

mail.smtp.starttls.enable="true"

mail.smtp.socketFactory.class="javax.net.ssl.SSLSocketFactory"

/>

So, I see 2 different options:
SocketFactory = EnableSSL in Email component.
StartTLS = we have not analog for it.

Amazon SES requires “StartTLS” = true.
<!–[if gte mso 9]>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>EN-US</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel>
<m:mathPr>
<m:mathFont m:val=“Cambria Math”/>
<m:brkBin m:val=“before”/>
<m:brkBinSub m:val="–"/>
<m:smallFrac m:val=“off”/>
<m:dispDef/>
<m:lMargin m:val=“0”/>
<m:rMargin m:val=“0”/>
<m:defJc m:val=“centerGroup”/>
<m:wrapIndent m:val=“1440”/>
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The main difference is that, while SSL connections begin with security and proceed directly to secured communications, TLS connections first begin with an insecure “hello” to the server and only switch to secured communications after the handshake between the client and the server is successful. If the TLS handshake fails for any reason, the connection is never created.


Hi,


Thank you for sharing further details in this regard.

I believe your shared information will be very helpful in isolating and rectifying the cause of problem on our end. I have attached your comments to the ticket already associated with your request. We will check our product in accordance to these facts and keep you posted with updates.

Regards,

Hi,

I have the same request to use Amazon email service.
Please kindly let me know if you address this issue in your newer aspose.email version, thanks in advance.

BR
TC

Hi Chen,


Thank you for your inquiry.

I am afraid that the upcoming release of Aspose.Email for .NET v1.5.0 will not include the fix for the said problem. The issue seems to be complex so we have rescheduled it for the next release (v1.6.0).

Regards,

Any luck?
Do you have any update? Any dates?

Hi Kebzel,


Please accept my sincere apologies for your inconvenience.

I regret to inform you that the issue associated with your request is still unresolved due to its complexity. I have also checked with the development team lead on this, and I can confirm that the fix for this issue will be included in the official release of Aspose.Email for .NET v1.8.0.

Please note that we normally publish the release at the start of each month, so it is safe to say that v1.8.0 is scheduled for release in first quarter of June 2012.

Regards,

Hi Babar,
may you confirm this feature will be in June release?
May we get beta version of Aspose.Email with this feature now?

Thanks.

Hi Kebzel,


Thank you for your patience.

I have inquired about the status of the ticket that is attached to your request. As soon as I receive any news, I will post here for your reference.

Regards,

Hi,

We wanted to get an update on this issue. As per the previous messages, the working version was supposed to be released in early June. Can you please provide us with an update?

thanks,

Jaideep

LogiXML.

Hi Jaideep,


Sorry for the delayed response and the troubles you are having with Aspose.Email component.

I have checked the status of the ticket attached you this request. I am very sorry to state that the issue isn’t resolved yet. Upon inquiring about the current updates, I have learned that the fix for this issue has been re-scheduled for the upcoming release of Aspose.Email for .NET v1.9.0.

Thank you for your understanding.

Regards,

Hi,
It has been over six months since the last update on this. Has this been resolved and in a working release ? Please let us know on a high priority basis.

thanks,
Jaideep.
LogiXML.

Hi Jaideep,


We are sorry for the inconvenience caused to you.

I have analyzed all the information and observed that SmtpClient should be used with different parameters in accordance with the information provided in Amazon SES documentation here as given below:

Outgoing server (SMTP)—25, 587, or 2587 (to connect using STARTTLS), or 465 or 2465 (to connect using TLS Wrapper).

Could you please give a try to the following sample code and let us know your feedback.

SmtpClient smtpClient = new SmtpClient(“email-smtp.us-east-1.amazonaws.com”, 587, “User Name”, “Password”);
smtpClient.EnableSsl = false;
smtpClient.Send("AuthorizedUser@domain.com", "test@example.com", “This is a test subject.”, “This is a test email message body.”);