Please, if anyone can help, I could really use this plugin!
The plugin is working fine at our end and we were not able to reproduce the issue. We will be able to further investigate if you can give us access to your blog. Will it be possible for you?
I can’t give you access to the blog, but I can give you information from our server. My colleague tells me that the error is in the plugin, not on our end.
016/01/29 14:06:01 [error] 2341#0: *101119 FastCGI sent in stderr: “PHP
message: PHP Fatal error: Uncaught exception ‘Exception’ in
Aspose\Cloud\Common\Utils::processCommand(‘http://api.aspo…’;, ‘PUT’, ’’,
#3 [internal function]: aspose_pdf_exporter_bulk_action(’’)
#5 /srv/www/h20-wp/wp-admin/admin.php(342): do_action(‘load-edit.php’)
#6 /srv/www/h20-wp/wp-admin/edit.php(10): require_once(’/srv/www/h20-wp…’)
#” while reading response header from upstream, client: 126.96.36.199,
server: handshake20.com, request: “GET
HTTP/1.1”, upstream: “fastcgi://127.0.0.1:9000”;, host: “www.handshake20.com”;,
Can you please confirm which PHP version are you using? You must be using PHP 5.3 at least, in order to use the plugin.
We’re on PHP 5.5.9. Are you saying your plugin is not up to date?
Sorry for the confusion. The plugin is working with 5.3 and later versions of the PHP. It may not work with the older versions. You are using later than 5.3 version so there should not be any issue at your end.
For your particular issue, your cooperation will be required to investigate the issue in detail. Access to your blogs was one of the options but as you shared earlier, it is not possible for you. Second option is to get in touch with our representative from plugins team via a chat session and show your issue via screen sharing etc. Can you please share your timings and Skype ID if this option is feasible for you?
I am experiencing the same issue as described by the initial problem report. If I cannot get this resolved, I may have to uninstall the plugin.
Can you please post the solution (in detail) to the above problem?