Aspose.Network 5.4.0 Mail.Message.Load() Exception on W2K8 64 bit OS

Aspose.Email Product Family
1

Using Aspose.Network library version 5.4.0 on a W2K8 64 bit OS, a call to Mail.Message.Load() results in an exception when attempting to load a .msg file.

This problem does not occur using library version 5.4.0 on a 32 bit OS.

In addtion, this problem does not occur with Aspose.Network library version 5.3.1 on a W2K8 64 bit OS host.

To help illustrate the problem, please find attached:

  • codesnippet.txt - Sample Nunit code that produces the exception on 5.4.0
  • Message.zip - Archive which contains a sample .msg file
  • exception.txt - Exception information.

Appreciate any 64 bit workaround Aspose can provide.

Thanks,

btervin

2

My apologies, there is an error in the original post. I mean to state:

"This problem does not occur in version 5.3.1 of Aspose.Network."

3

Hi,


Thanks for posting the details. We are working on this issue and will get back to you as soon as it gets resolved. Sorry for the inconvenience.
4

Hi,


Please find the attached hotfix for 64-bit Operating Systems.
5

Hello Saqib - Thank you for your quick response. I have run the Aspose.Network library you posted and it did correct the issue. Thank you.

Can I consider the posted library as certified, or is it best for me to wait for the next official release of Aspose.Network?

6

Hi,


Yes, you may consider the posted hotfix as a certified release of Aspose.Network for .NET and use it in production.

The next release would be published somewhere at the end of this month.
7

Hi Saqib,

Using Aspose.Network 5.4.0.2, I'm having another issue calling Mail.Message.Load() on a W2K8 64 bit OS. If you use the same sample application from earlier in this thread with the attached email 'b.msg', the Load() call doesn't return; the CPU spikes to 100%.

In the attached file 'info.zip' you'll find:

  • b.msg - the email causing the problem
  • systeminfo.txt - system information that you may find helpful

Kind Regards,

BTervin

8

Hi BTervin,


I have reproduced the issue at my end and logged it in our bug tracking system (ID: 18617). We will inform you as soon as it gets resolved. Sorry for the inconvenience.
9

Hi,


Please find the attached hotfix 5.4.0.4.
10

Hi Saqib - Thanks for the quick posting. I'll try the new library and and let you know my results.

Thanks,

Bob

11

Hi Saqib - Just a follow up. I've confirmed Aspose.Network 5.4.0.4 fixed the issue on a W2K8 64 bit host.

Thanks-Bob