Aspose.Slides.Net does not preserve the chart axis label (C#)

weihua · January 29, 2018, 5:00pm

Hi, I am trying to use Aspose.Slides for .NET 17.12.1 to convert PPT into images. In the generated image, there are 2 issues:

The axis title is changed from “Axis Title” to “CS Overall Performance 2014” in one of the chart.
The vertical axis label direction is not vertical as the one in the original slide.

Here’s the ppt file.BadCharts.zip (32.3 KB)

Original slide: image.png (25.9 KB)

Generated Image: image.png (85.8 KB)

Adnan.Ahmad · January 29, 2018, 9:47pm

@weihua,

I have observed your comments. Can you please share sample code so that we may further investigate to help you out. Also please share environment details with us.

weihua · January 29, 2018, 10:52pm

Thanks for your response. Our code follows your sample code here

github.com

aspose-slides/Aspose.Slides-for-.NET/blob/master/Examples/CSharp/Slides/Thumbnail/ThumbnailFromSlide.cs

using System.Drawing;
using Aspose.Slides;

/*
This project uses Automatic Package Restore feature of NuGet to resolve Aspose.Slides for .NET API reference 
when the project is build. Please check https://docs.nuget.org/consume/nuget-faq for more information. 
If you do not wish to use NuGet, you can manually download Aspose.Slides for .NET API from http://www.aspose.com/downloads, 
install it and then add its reference to this project. For any issues, questions or suggestions 
please feel free to contact us using http://www.aspose.com/community/forums/default.aspx
*/

namespace Aspose.Slides.Examples.CSharp.Slides.Thumbnail
{
    public class ThumbnailFromSlide
    {
        public static void Run()
        {
            //ExStart:ThumbnailFromSlide
            // The path to the documents directory.
            string dataDir = RunExamples.GetDataDir_Slides_Presentations_Thumbnail();

This file has been truncated. show original

Is this enough for you to investigate?

Adnan.Ahmad · January 30, 2018, 12:18am

@weihua,

I have worked with the presentation file using Aspose.Slides for .NET 17.12.1 and have been able to reproduce the issue. A ticket with ID SLIDESNET-39793 has been created in our issue tracking system to investigate and resolve the issue. This thread has been associated with the ticket so that we may share the notification with you once issue will be fixed.

weihua · April 13, 2018, 2:01pm

Hi @Adnan.Ahmad, what’s the status of this issue? Thanks!

Adnan.Ahmad · April 13, 2018, 3:49pm

@weihua,

I have verified from our issue tracking system and regret to share that the issue is still unresolved. Actually, this issue is complex. We will share the good news with you as soon as it will be resolved.

weihua · April 13, 2018, 5:32pm

@Adnan.Ahmad, thanks for the update. Do you know if there is a workaround available before this is resolved.

mudassir.fayyaz · April 13, 2018, 7:43pm

@weihua,

At present Iam unable to share and time frame and unfortunately there is no workaround approach availble. I request for your patience till the issue gets resolved.

weihua · June 29, 2018, 1:45pm

Hi @Adnan.Ahmad @mudassir.fayyaz, will you be able to share the time frame on this issue this time?

mudassir.fayyaz · June 29, 2018, 4:25pm

@weihua,

I regret to share that the issue is still unresolved. We request for your patience till the time the issue gets resolved on our end.

weihua · October 12, 2018, 2:17pm

@Adnan.Ahmad, @mudassir.fayyaz, any update on this issue?

mudassir.fayyaz · October 12, 2018, 5:51pm

@weihua,

I have verified from our issue tracking system and regret to share that the issue is still unresolved owing to internal API issues. We will share the good news with you as soon as the issues will be fixed.

weihua · February 4, 2019, 2:32pm

Hi @mudassir.fayyaz, any update on this? thanks!

mudassir.fayyaz · February 4, 2019, 7:06pm

@weihua,

We regret to share that the requested feature is presently not supported in API and it is likely to be implemented during Q3 of 2019 owing to internally blocking missing API features.

weihua · September 24, 2019, 1:10pm

@mudassir.fayyaz, any update on this? thanks

mudassir.fayyaz · September 24, 2019, 4:35pm

@weihua,

I have verified from our issue tracking system. Actually, this feature implementation (support of 3D effects) just started. At the moment, we are unable to share ETA as it’s a huge part of work. We request for your patience and will be able to share good news with you as soon as 3D rendering support will become available in API.