Aspose.Total DotNet convert Simplified Chinese PDF to Image issue

Aspose.PDF Product Family
1

Dear Sir,

We use Aspose.Total PDF convert the enclsoed PDF file to image success, however the content Simplified Chinese become wrong character. Please kindly advise.
Thanks.

乱码3.jpg (74.4 KB)
乱码2.jpg (89.7 KB)
simplfied_chinese_pdf_covert_issue.pdf (267.6 KB)

2

@OceanX

I request you to check that respective fonts are installed on your end because this rendering issue looks related to missing fonts.

3

Dear Mudassir,

Thank you for your prompt support.
However, might I know where can download the font and how to install it ?

Best Regards,
Ashley Wong

4

@OceanX

You can google the fonts which are used in the PDF file and download on your end.

5

Dear Mudassir,

Thank you for your prompt response.
We have ask customer to provided us font and installed. However, the issue cannot fix. Would you please advise ? This issue effect to our customer very much, please kindly try the best to fix it.

6

@OceanX

I request you to share those font files with us as ZIP file for our investigations.

7

simsun_font_003.zip (4 MB)
simsun_font_002.zip (4 MB)
simsun_font_001.zip (4 MB)
simsun_font_005.zip (302.2 KB)
simsun_font_004.zip (4 MB)

8

Please kindly rename those zip file to simsun_font.001 , simsun_font.002, simsun_font.003, simsun_font.004, simsun_font.005 and unzip those file start with 001.

9

@OceanX

We are checking it and will get back to you shortly.