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Aspose.Total for .NET - Please renew the subscription or use a previous version of the product

Hello,<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

We are using Aspose.Total for .NET since 2010.

In our scenario we use Aspose.Words and Asposce.Cells to build Word (DOCX) and Excel (XLSX) documents that we store inside SharePoint Document Libraries.

We use the following Aspose version in our environment:

- Aspose.Words à

- Aspose.Cells à

We recently upgrade our solution to SharePoint 2010 with Office Web Apps 2010 (for SharePoint).

Using Office Web Apps to open the document that we built through Aspose we are able to view these documents, but when try to Edit the document through Office Web Apps we experienced a “This document cannot be opened because it contains objects that Word Web App does not support. To edit this document, open it in Microsoft Word” error.

We found this POST that seems to solve our problem: https://forum.aspose.com/t/63943.

The POST says that we need to upgrade our Aspose.Words DLL to the Latest version available.

So we try downloading the last available (at the moment) version of Aspose.Words (version and we verify that the problem was fixed.

Our problem now is that when we try to Create a DOCX document with the following lines of code:

License lic = new License();


Document template = new Document(tempFilePath);

We are now experiencing the following error:

The subscription included in this license allows free upgrades until 11 May 2011, but this version of the product was released on 31 Jan 2013. Please renew the subscription or use a previous version of the product.

How can we fix this?

Best Regards


Hi Alberto,

Thanks for your inquiry. Yes, according to the message you need to renew the subscription. Every Aspose license carries a one-year subscription for free upgrades to new versions released during this time. To check an expiration date of your license open the license file using notepad. You will see the following tags:
It means that you can free upgrade to version of Aspose published before 02/18/2011.

Before the subscription renewal, you can test our latest release of Aspose.Words product. For the subscription renewal, Aspose.Purchase forum is to handle such queries. I would recommend you to create a new post in Aspose.Purchase forum or tell us because we can move this thread in Aspose.Purchase forum.