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ASPOSE Trial Version Text and truncation happening for only one user

Hi,

We have a very strange situation were one user, is uploading documents into our system. We have some code that updates the upload document via Aspose.

Whenever one user (and only one user) uploads a document, when we then come to view the document, it has the Aspose trial version text and the document is truncated.

It does not happen for any other user. Has this happened before or is there any reason why this would happen?

Thanks

Paul

Hello

Thanks for your request. Could you please attach your input and output document you are getting problem with? I will check them on my side and provide you more information.

Best regards,

PFA the requested documents.

Hello

Thank you for additional information. I have tested with Aspose.Words 10.5.0 and I cannot reproduce the problem on my side. I use the following code for testing:

Document doc = new Document("C:\\Temp\\before.doc");

doc.Save("C:\\Temp\\out.doc", SaveFormat.Doc);

Best regards,

It is happening and your answer is not very helpful.

Hello

Thanks for your inquiry. Have you tried executing the code from my previous post on your side (you can try creating standalone application which will allow me to reproduce the problem on my side)? Does it happen every time?

Please make sure that you applied license as described here:
http://www.aspose.com/documentation/.net-components/aspose.words-for-.net/applying-a-license.html

http://www.aspose.com/documentation/.net-components/aspose.words-for-.net/when-to-apply-a-license.html

Also, please check the points described in “Licensing” section in FAQ:

Best regards,