Free Support Forum - aspose.com

Aspose.Words_15.5.0 Print using Post script fie - Issues

Hi


Does Aspose 15.5 support printing in 64 bit Printer driver used in Windows Server 2012?

We are using Aspose 15.5.0 and we are facing issue while printing the document

Our software generates postscript file which is sent to printer for printing.
The printer is configured in Windows Server 2012 and it is 64 bit.

Is there any place where we can get the list of compatible printer drivers for Aspose 15.5.

Please let us know if any more info is required

With Regards
Subhashini

Hi Subhashini,


Thanks
for sharing the detail. Please note that Aspose.Words print
document pages using the standard .NET printing infrastructure.

You can load file format mentioned in following documentation link into Aspose.Words Dom and print it.
http://www.aspose.com/docs/display/wordsnet/Aspose.Words.LoadFormat+Enumeration

Aspose.Words does provide APIs to get the list of compatible printer drivers. However, if you want to get the list of printer names inalled on a computer, please use PrinterSettings.InstalledPrinters property.

Please read about Document.Print method from here:
http://www.aspose.com/docs/display/wordsnet/Aspose.Words.Document.Print+Method

Hi Tahir

Thanks for the response.

We use aspose to generate .Ps file Post script file.
Then this .Ps file is sent to Printer to print.
The printer has 64 bit print drivers on Windows Server 2012.

The printer is printing only first two pages of the document and not printing any more pages.
I wanted to know whether the .Ps file generated using Apsose has any dependency on the drivers.
If yes, can yopu provide me link that mentions list of compatible drivers which can print the .Ps file generated by Aspose correctly.

With Regards
Subhashini

Hi Subhashini,


Thanks for your inquiry. In case you are using an older version of Aspose.Words, I would suggest you please upgrade to the latest version (v15.5.0) from here and let us know how it goes on your side. If the problem still remains, please share following detail here for investigation purposes.

  • Please attach your input Word document.
  • Please

    create a standalone/runnable simple application (for example a Console
    Application Project
    ) that demonstrates the code (Aspose.Words code) you used to generate
    your output .PS file

  • Please attach the output .PS Word file that shows the undesired behavior.
  • Please share the environment detail where you are generating the .PS file e.g Operating System, .Net Framework version etc.

As soon as you get these pieces of information to
us we’ll start our investigation into your issue.