Hello Aspose Support Team,
We are a reseller, reporting an issue from our customer.
Environment:
Product: Aspose.Words for .NET v25.9
Runtime: .NET 8
Scenario:
Using Aspose.Words AI features
Custom AI model inherited from Aspose.Words.AI.OpenAiModel
Backend AI providers: Zhipu AI (智谱) and Kimi
Model URL is configured to the corresponding API endpoint
Issue:
Calls to AiModel.Translate(…) or AiModel.Summarize(…) fail
Exception is thrown inside Aspose.Words.dll (e.g. NullReferenceException)
The same logic works when using official OpenAI services, but fails with Zhipu/Kimi
The relevant information has been uploaded as an attachment.
Best regards,

