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Aspose.Words for SharePoint - Licence exception occurs when converting file


We have just purchased Aspose.Words for SharePoint and installed version 3.0.0.

The licence file has also been deployed as per your instructions (twice), but each time we attempt to convert a file, the following exception occurs:

“An exception occured when trying to set the license from the file Aspose.Words Product Family.lic. The message was: The subscription included in this license allows free upgrades until 26 Mar 2011, but this version of the product was released on 24 Apr 2014. Please renew the subscription or use a previous version of the product.”

This is urgent.

Thnak you

Hi Greg,

Thanks for your inquiry. Please post your license file via mail to us. We will investigate the issue on our end and provide you more information. In order to post your license file to us please follow the instructions provided in the following link:

Best regards,

Thanks Awais,

Licence file has been emailed to you.


Hi again,

I had a look at the licence file that was emailed to us and it definitely looks invalid - it expires in 2011 and only allows for 1 developer (we asked for 10).

I then downloaded our licence from your site and this looks like the correct licence.

Everything seems to be fine now.


Hi Greg,

Thanks for your inquiry. It is great that you managed to resolve the problem on your end. Please let us know if you have any troubles in future and we will be glad to look into this further for you.

Best regards,