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Aspose Words Generating incomplete corrupt PDF's

We recently deployed the latest version of Aspose Words to our production environment and have had to roll it back to the older version we had been using as users were reporting that PDF documents they were generating were corrupt and just displaying the source XML in Acrobat Reader.

On investigation it appears that the software is getting into a cycle of creating a document successfully, but then creating a corrupt document of the very same type and then a successful one and then another corrupt one or sometimes the other way round with a corrupt one followed by a good one.

I can send you two examples of a document where the first generation was corrupt and then a regeneration of the same document was successful. Another regeneration proved corrupt and then the next successful and so on.

This is also not just occurring on the application’s front end but also for batch prints where the same behaviour has been detected resulting in a completely wasted print run at our outsourced printers. Once the Aspose Words software was rolled back to the older version this behaviour completely disappeared.

Hi Stephen,

Thanks for your inquiry. I would suggest you please upgrade to the latest version (v14.11.0) from here and let us know how it goes on your side. If the problem still remains please share following detail for investigation purposes.


  • Please attach your input Word document.
  • Please

    create a standalone/runnable simple application (for example a Console
    Application Project
    ) that demonstrates the code (Aspose.Words code) you used to generate
    your output document

  • Please attach the output Pdf file that shows the undesired behavior.

Unfortunately,
it is difficult to say what the problem is without the Document(s) and
simplified application. We need your Document(s) and simple project to
reproduce the problem. As soon as you get these pieces of information to
us we’ll start our investigation into your issue.