Aspose.Words license not working

Aspose.Words Product Family
1

Hello,

We
have installed a new license for Aspose.Words for Java 16.11.0 which doesn’t seem to work in our
applications. The same code that was working fine with the previous license now
throws a “The signature is invalid” exception.

Thanks
Götz

2

Hi Götz,

Thanks for your inquiry.

Please post your license file via mail to us. We will investigate the issue on our end and provide you more information. In order to post your license file to us, please follow the instructions provided in the following link:
How to send your license file to an Aspose staff member?

3

Hi Götz,

Thanks for sharing the license. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSJAVA-1467. You will be notified via this forum thread once this issue is resolved. We apologize for your inconvenience.

Please post your query in Aspose.Purchase forum and demand a valid license file. One of our sales staff member will help you soon.

4

Hi Götz,

Thanks for your patience. It is to inform you that the issue which you are facing is actually not a bug in Aspose.Words. So, we have closed this issue (WORDSJAVA-1467) as ‘Not a Bug’. Please get a valid license from our sales team.