Free Support Forum - aspose.com

Aspose.words - word 2007

We're using aspose.word OEM version (see invoice 051215101422 below). We've discovered a bug in combination with word 2007. Even if the files are saved in 2003 format aspose.word returns an error.

Can you supply me with a bug fix?


This message was posted using Email2Forum by Merit.

Hello,

I have posted your email question into the forum so our tech team can answer you. I don't believe Aspose.Words can support Word 2007 yet. They will find out why it isn't working with the 2003 format.

The following Microsoft Windows operating systems are supported:

  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional Edition
  • Microsoft Windows XP Professional x64 Edition
  • Microsoft Windows 2003 Server
  • Microsoft Windows Vista

If there is a bug fix, you would need to renew in order to receive it. Your subscription expired for that order. Your renewal cost would be $1079. If I can do anything else to help, please let me know.

Hi

Thanks for your request. Please, attach your document with problem. We will investigate it and try to solve this problem.

Best regards.