Free Support Forum - aspose.com

Aspose.words - word 2007

Aspose.Words Product Family
#1

We're using aspose.word OEM version (see invoice 051215101422 below). We've discovered a bug in combination with word 2007. Even if the files are saved in 2003 format aspose.word returns an error.

Can you supply me with a bug fix?

This message was posted using Email2Forum by Merit.
#2

Hello,

I have posted your email question into the forum so our tech team can answer you. I don't believe Aspose.Words can support Word 2007 yet. They will find out why it isn't working with the 2003 format.

The following Microsoft Windows operating systems are supported:

  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional Edition
  • Microsoft Windows XP Professional x64 Edition
  • Microsoft Windows 2003 Server
  • Microsoft Windows Vista

If there is a bug fix, you would need to renew in order to receive it. Your subscription expired for that order. Your renewal cost would be $1079. If I can do anything else to help, please let me know.

#3

Hi

Thanks for your request. Please, attach your document with problem. We will investigate it and try to solve this problem.

Best regards.