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AssertionError: Cannot read a name from the name table in a font

A customer is getting the following exception with Aspose Slides for Java version 6.7.1 running on Windows XP.


They are trying to read a very simple PPTX file, attached.

The users Environment:
user.language=zh
user.country=TW
os.arch=x86
os.name=Windows XP
os.version=5.1
java.version=1.6.0_13
java.vm.specification.vendor=Sun Microsystems Inc.

Stack Trace
java.lang.AssertionError: Cannot read a name from the name table in a font.
at com.aspose.slides.b.a.b.a.do(Unknown Source)
at com.aspose.slides.a.n.do(Unknown Source)
at com.aspose.slides.a.n.do(Unknown Source)
at com.aspose.slides.a.n.do(Unknown Source)
at com.aspose.slides.a.l.C.if(Unknown Source)
at com.aspose.slides.a.l.C.this(Unknown Source)
at com.aspose.slides.a.l.C.do(Unknown Source)
at com.aspose.slides.a.l.k.do(Unknown Source)
at com.aspose.slides.a.l.k.(Unknown Source)
at com.aspose.slides.a.l.h.case(Unknown Source)
at com.aspose.slides.a.l.h.try(Unknown Source)
at com.aspose.slides.a.l.h.do(Unknown Source)
at com.aspose.slides.a.l.j.do(Unknown Source)
at com.aspose.slides.a.l.j.do(Unknown Source)
at com.aspose.slides.a.l.j.do(Unknown Source)
at com.aspose.slides.ol.(Unknown Source)
at com.aspose.slides.Kw.int(Unknown Source)
at com.aspose.slides.Kw.final(Unknown Source)
at com.aspose.slides.cH.do(Unknown Source)
at com.aspose.slides.JN.do(Unknown Source)
at com.aspose.slides.JN.do(Unknown Source)
at com.aspose.slides.JN.do(Unknown Source)
at com.aspose.slides.JN.do(Unknown Source)
at com.aspose.slides.JN.(Unknown Source)
at com.aspose.slides.TextFrameEx.do(Unknown Source)
at com.aspose.slides.AutoShapeEx.do(Unknown Source)
at com.aspose.slides.AutoShapeEx.do(Unknown Source)
at com.aspose.slides.GroupShapeEx.do(Unknown Source)
at com.aspose.slides.SlideEx.do(Unknown Source)
at com.aspose.slides.SlideEx.do(Unknown Source)
at com.aspose.slides.SlideEx.getThumbnail(Unknown Source)





Hi Andrew,


I have observed the stack trace shared by you and suggest you to please try using Aspose.Slides for Java 6.9.0 on your end. I have not been able to reproduce the issue on my end by using specified version. If there is still an issue then please share with us.

Many Thanks,