Hello,
I’am using Aspose Word to build a docx document, based on the use of docx model.
This docx model contains an automatic TOC a the very beginning of the first page.
The problem is :
- When opening the resulting document on some machines the TOC appears well directly.
- On some other PCs, end users always get the “No table of contents entries were found.”, and have to right click to update the TOC.
What can be wrong with the second users ? Is it a Word configuration problem ? I can’t find anything on the subject.
Please help 
Hi there,
Thanks for your inquiry. It seems that you are updating the TOC field under different culture code. Please make sure that the field’ codes are according to your culture in your document.
To ensure a timely and accurate response, please attach the following resources here for testing:
- Your input Word document.
- Please provide information about your specific culture, such as the name of the culture, language and country/region to investigate this issue.
As soon as you get these pieces of information ready, we’ll start investigation into your issue and provide you more information. Thanks for your cooperation.