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Bad Gateway Occurred

We are seeing multiple timeout errors due to “Bad Gateway Occurred”. This just started today. Please advise.

Our API logs are showing this error at times: Error: DownloadFileAsync. Exception: AmazonS3 Storage exception: The specified key does not exist. Bucket ‘aspose.cloud-filestorage-prod’, FilePath

@jnugent

Could you please share some more detail about your query along with Aspose APIs that you are using?

We are using the Cloud Java SDK.

The gateway error is not consistent. I’ve attached a screenshot from our log file. Note the Amazon S3 errors mixed in with success log entries, this is not a consistent issue. Can you confirm there isn’t an issue with Amazon?log_file.PNG (54.8 KB)

This topic has been moved to the related forum: https://forum.aspose.cloud/t/bad-gateway-occurred/7204