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Barcode not detected for one user

We’re using an older version of the barcode library in .NET (2.6). Been working fine for years, but now we have a new client where user A logs in to Windows, runs our app and the barcode gets detected. User B logs in to the same machine and processing the same exact file, but no barcode is detected and no error is thrown.


I assume this is related somehow to permissions, but can’t figure out what would be preventing it, especially without any exceptions being thrown.

Any ideas?

Thanks,
Brent

Hi Brent,


Thanks for your inquiry. It is quite difficult to say that what is the problem. Our repository of compiled versions does not contain Aspose.BarCode 2.6.0 because it’s too old. I will suggest you to go through windows event logs. It will help you to trouble shoot the problem. Also please assign the administrative rights to user B and see if the bar code can be recognized. I hope this will help you.

Please let us know in case of further assistance and comments.