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Bookmarks not working after pdf document is saved with Adobe Acrobat Reader


I am using version 17.9 trial version and getting this problem, the bookmarks work well, but if loaded into Adobe Acrobat reader and saved as a new file after annotating for example, then in the new version the bookmarks are there but the links fail.



Thanks for contacting support.

Would you please share a sample code snippet, which you are using to create bookmarks, along with sample PDF documents (before and after saving from Adobe Reader), so that we can test the scenario in our environment and address it accordingly.