Free Support Forum - aspose.com

Bugs appear when clearing document properties


#1

Hi,supporters,

A bug reported here is that the operation to clear document properties based on aspose.words.dll version 14 and VB.net 2008 work well in some computers but do not work in other computers. Why does the issue appear? how to fix it?

Thanks for your response to this issue.

Ducaisoft


#2

@ducaisoft

Thanks for your inquiry. Please upgrade to the latest version of Aspose.Words for .NET 19.1 and then test.

If you still face problem, please provide OS information where you are facing this issue and attach the following resources here for testing:

  • Your input document(s).
  • Create a standalone console application (source code without compilation errors) that helps us to reproduce your problem on our end and attach it here for testing.

As soon as you get these pieces of information ready, we will start investigation into your issue and provide you more information. Thanks for your cooperation.

PS: To attach these resources, please ZIP and upload them.


#3

Thanks for your suggestion.
It’s done by Version 19.


#4

@ducaisoft

Thanks for your feedback. It is nice to hear from you that you have solved your issue. Please feel free to ask if you have any question about Aspose.Words, we will be happy to help you.