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Bullet Symbols in the word doc is not retained in the PDF(Buttein is Unicode Characters)

Hi Team,

We are converting the word to pdf using the Aspose jar.

While converting the Bullet Symbols in the word doc is not retained in the PDF(Buttein is Unicode Characters).

We are using specific Font (e.g. Times New Roman).

Could you please suggest how we can retain the bullet symbol by using “Times New Roman” font(for unicode characters).


Hi Ajay,

Thanks for your inquiry. Could you please attach your input Word document here for testing? We will investigate the issue on our side and provide you more information.

Thanks for the reply.

Please find the attached test word document and converted pdf using aspose-16.2.0 jar.

We are setting font as TimesNewRoman.

Bulletin Symbols not retained in the PDF.


Hi Ajay,

Thanks for your inquiry. We have tested the scenario using latest version of Aspose.Words for Java 16.11.0 and have not found the shared issue. Please use Aspose.Words for Java 16.11.0.

Moreover, please note that Aspose.Words requires TrueType fonts when rendering documents to fixed-page formats (JPEG, PNG, PDF or XPS). You need to install fonts on the machine where you're converting documents to Pdf. Please refer to the following articles:

How Aspose.Words Uses True Type Fonts

Hi Team,

We are placing same issue when we are converting word to pdf using “TimesNewRoman.ttf” and unable to retain the Buttein Symbol.

If we are using the default font then we are able to retain the Buttein symbol.
Below is the line which we are using to sent font.
FontSettings.getDefaultInstance().setFontsFolder("/Font/TimesNewRoman.ttf", true);

Could you please suggest.

Hi Ajay,

Thanks for your inquiry. Please use FontSettings.setFontsFolder as shown below and make sure that following fonts exist in the specified folder.

FontSettings.getDefaultInstance().setFontsFolder("/Font/", true);

  • Helvetica
  • Times New Roman
  • Symbol
  • Courier New
  • Wingdings
  • Cambria
  • MS 明朝
  • Calibri
  • MS ゴシック
  • Apple Symbols
  • Arial