C# PDF to TIFF Conversion fails because of high Memory Usage

Aspose.PDF Product Family
41

Hi @asad.ali ,

I have tried both Aspose.PDF v23.11 & 23.11.1 . And we still see the data loss.

42

@Manikandan.Murugan

We are sorry for the trouble. We could not even generate the output TIFF in our environment due to the particular exception. The output TIFF contains only 4 frames at our side. Can you please share the output generated at your side?

43

Hi @asad.ali ,

Have shared the converted files from Aspose.PDF 23.6 & 23.11.1 in the Private chat.

44

@Manikandan.Murugan

We have checked the output TIFF files you shared. But both TIFF images contain only one page. We are not able to notice any missing information between two of them except some minor difference of image quality.

45

Hi @asad.ali ,

I have uploaded the Input PDF file and the converted Page#28 using v23.6 & v23.11.1 for comparison.

Can you please convert the PDF file and share the result for Page#28 which contains $ amount?

46

@Manikandan.Murugan

We have been able to reproduce the issue now in our environment. Therefore, we have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFNET-56032

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

47

Thanks for the update.

48

Hi Team,

Gentle reminder!

PDFNET-55267 ---- Status : Open
PDFNET-56032 ---- Status : Open

49

@Manikandan.Murugan

We are afraid that earlier logged tickets have not been yet resolved. We will surely inform you as soon as some news are available about tickets analysis. Please spare us some time.

50

Thanks for the info. @asad.ali,

We ran into a PDF Decoder/Font related issue. I have shared the details on the Private Message.

Please do let us know if you need more details.

51

@Manikandan.Murugan

Yes, we received your file in private message. Can you please share the code snippet as well to show how you are using tiff settings for image generation from PDF.

52

Hi @asad.ali ,

I have shared the code snippet on the Private message.

53

@Manikandan.Murugan

We have tested the scenario and have shared the results in the private message.

54

Thanks @asad.ali .

Will verify and update.

55

Hi Team,

Gentle reminder!

56

@Manikandan.Murugan

We are afraid that the no progress is made yet towards ticket resolution due to number of issues in the queue. Your concerns are recorded already and we have updated the ticket again for your reminder. As soon as some progress is made in this regard, we will update you. Please spare us some time.

We apologize for the inconvenience.

57

Hi Asad,

Thanks for the info.

58

Hi Team,

Any update on this?

59

@Manikandan.Murugan

Regretfully, no updates are available at the moment about ticket resolution. As soon as some progress is made, we will surely let you know. Please give us some time.

60

Hi Team,

With Aspose.PDF v23.11.1 PDF to TIFF conversion, when we try to Flatten a valid PDF document we run into “Object reference not set to an instance of an object.” error with no additional details.
Have enclosed the screenshot of the PDF Document Property.

image.png (12.0 KB)

We may share the file as a private message if we get the approval.