Cannot extract PDF page as Image when PDF page as multiple layers of Picture embedded

Hello,

We have an issue extracting a PDF page as Image using the PdfViewer.DecodeAllPages() method.

This issue is pertaining to the content of the page. The PDF actually contains multiple layers of images on a single page, but the above code only extracts the Background of the page and does not include the other layers of images.

We have attached a same PDF document and the extracted page using the code above.

Hi Thitisak,

Thank you for sharing the template file.

I am able to reproduce your mentioned issue after an initial test. Your issue has been registered in our issue tracking system with issue id: PDFNEWNET-33207 for rectification. You will be notified via this forum thread regarding any update against your issue.

Sorry for the inconvenience,

It would be great if you can let us know, by when can we expect a fix for this issue?

Hi Thitisak,

Our development team is working hard to get this issue fixed but I am afraid its not yet completely resolved. However I have requested the development team to share the ETA regarding its resolution. As soon as we get requested information, We will be more than happy to update you with the status of correction. Please be patient and spare us little time.

We apologize for your inconvenience.

Thanks & Regards,

Hello,

We would like to request whether this issue is already solved and when can we expect a new release for the same.

Thank you for your reply

Hi Thitisak,

Thanks for your patience.

I am very sorry for the inconvenience caused due to this issue. However, I would like to share with you that we are discussing and investigating this issue at our end. I am afraid, we are unable to provide the fix immediately, nevertheless, our team is trying to provide the fix the earliest possible. Please spare us some time, so we could provide some estimate for the availability of the fix.

We apologize for your inconvenience.

Thanks & Regards,

Hello,

We would like to enquire the status of this issue. Kindly let us know if you have a time line set for the same.

Hi Thitisak,

Thank you very much for your patience.

I have verified the status of this issue from our issue tracking system and regret to share that this issue is still unresolved. Currently, our development team is working on it. You'll be updated as soon as we make progress regarding this issue. Please spare some more time with us. Your patience and comprehension is greatly appreciated in this regard. We are realy sorry for this inconvenience.

Thanks & Regards,

The issues you have found earlier (filed as PDFNEWNET-33207) have been fixed in Aspose.Pdf for .NET 7.0.0.


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