Char rectangle is not incule in the segment rectangle

Aspose.PDF Product Family
1

hi,

I extract the text from the exemple
image.png (2.7 KB)
the char rectangle (Black) is not include in the segment rectangle (Red)
image.png (3.6 KB)

The rectangle segment is too small and the char rectangle is not correctly locate

Could you help me to have the correct location text?
Regards
Fabien
Sample_extract_1.pdf (30.5 KB)

Sample_extract_1-extract_result_study.pdf (21.9 KB)

2

@fabien.levalois

Could you please also share the code sample that you are using? We will test the scenario in our environment and address it accordingly.

3

LocatePhrase.7z (1.3 KB)

4

@fabien.levalois

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFJAVA-44553

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

5

Hi

we need a quick response of the internal issue PDFJAVA-44553.
coud you indicate how to have a priority basis,
Our Aspose order 221216155706

Regards

Fabien

6

@fabien.levalois

The issues are prioritized on first come first serve basis in free support model. In order to escalate it to the highest priority, you can use paid support option where the issue will get special attention and will be resolved on urgent basis. If you have paid support subscription, you can please login there at https://helpdesk.aspose.com and create new topic with the reference of ticket ID shared here. The ticket will be moved to the highest priority. You can please contact our Sales Team if you want to purchase paid support.