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Chart labels are rotated in PDF/A (CTS-5361)

Hi,

While converting attached pdf to pdf/a using AsposePDF18.1 (Java), we can see that % symbol gets rotated, ‘Time’ label also gets blurred.

files.zip (395.9 KB)

Can you please check if this is a bug.

Thanks,
Rajiv

@rajivrp,

We managed to replicate the said problem in our environment. It has been logged under the ticket ID PDFJAVA-37476 in our bug tracking system. We have linked your post to this ticket and will keep you informed regarding any available updates.

Thanks Imran !

Regards,
Rajiv

Any possibility of expediting this fix ?

Thanks,
Rajiv

@rajivrp,

The linked ticket ID PDFJAVA-37476 is pending for the analysis. It would take time because there are other high priority tickets in the queue. In order to escalate priority, we recommend our clients to post their critical issues in the paid support forum. You can also post this ticket ID in the paid support forum. Please refer to this help topic: Paid Support Helpdesk

Hi Imran,

Can you check with the developers if they can share some ETA please ?

Thanks,
Rajiv

@rajivrp,

The linked ticket ID PDFJAVA-37476 is dependent on two internal issues. We have recorded an ETA request under the same ticket ID PDFJAVA-37476. We will let you know once a significant progress has been made in this regard.

Hi @imran.rafique,

I am wondering if you got any response from your dev team.

Thanks,
Rajiv

@rajivrp,

The linked ticket ID PDFJAVA-37476 could take time because of the other high priority tickets in the queue. In order to further escalate the priority, we recommend you to post this ticket Id in the paid support forum. Please refer to this helping link: Aspose support options

Hi Imran,

Can you check with the developers if they can share any tentative time-frame by when this bug will be fixed ? Just a rough ETA.

Thanks,
Rajiv

@rajivrp,

We are getting the recent details of the linked ticket ID PDFJAVA-37476, and get back to you soon. Please spare us a little time.

Hi @imran.rafique,

Is there any news on this ?

Thanks,
Rajiv

@rajivrp,

We have plans to resolve and include the fix of ticket ID PDFJAVA-37476 in the next version 18.6 of Aspose.PDF for Java API. However, we will notify you once it is resolved.

Thanks for the update.

The issues you have found earlier (filed as PDFJAVA-37476) have been fixed in Aspose.PDF for Java 18.6.