Hello Team,
We have identified a reproducible issue when converting PPTX to PPTX where certain embedded charts fail to render correctly.
We are currently using version 24.4 of Aspose.slides. We have also tried the same scenario after upgrading to latest version of slides but the issue still exists.
Attached slides for reference:
Archive.zip (310.8 KB)
This is reproducible both on Mac and Windows
Java version: 21
If you can share the root cause of the issue as it’s not an issue with all the charts if you notice in the shared presentation.
Thanks
@suming.li,
Thank you for reporting the issue. I have reproduced the problem where the chart on the second slide becomes distorted when loading the presentation and saving it as PPTX. We apologize for any inconvenience caused.
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): SLIDESJAVA-39744
You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.
Hi @andrey.potapov ,
Is there a possibility that your dev team can share the root cause for this issue - is it because of some version incompatibility?
Thanks
@suming.li,
I’ve passed your question to our development team and will update you here as soon as we have findings on the root cause.