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Charts in correct in PDF converted from Word

Hi,

We’ve got another client reporting charts in Word was not properly rendered when converting to PDF.

Code:
var doc = new Document(@".\test.docx");
doc.Save(@".\out.pdf");

There seemed to be multiple issues with the two charts provided by the client. Please find my test file attachments and screenshot for the issues.

test.zip (100.8 KB)
image.png (119.5 KB)

Could you please help me take a look?

Thanks,

@ServerSide527

Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issues at our side. For the sake of correction, we have logged these problems in our issue tracking system. The issue ID for first chart issue is WORDSNET-18088 and WORDSNET-18089 is for second chart’s issue. You will be notified via this forum thread once these issues are resolved.

We apologize for your inconvenience.

The issues you have found earlier (filed as WORDSNET-18089) have been fixed in this Aspose.Words for .NET 19.7 update and this Aspose.Words for Java 19.7 update.

Hi,

Thanks very much for fixing the issue on the 2nd chart (WORDSNET-18089). Could you please also let us know if we have any update on the 1st chart issue? (WORDSNET-18088)

Regards,

@ServerSide527,

At the moment, we are doing analysis of this issue (WORDSNET-18088) to determine the root cause. We will inform you via this thread as soon as this issue will be resolved in future. We apologize for any inconvenience.

The issues you have found earlier (filed as WORDSNET-18088) have been fixed in this Aspose.Words for .NET 21.9 update.