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Checkboxes not being checked in generated PDF documents

I have an interesting problem, I’m populating some Word documents using a mail merge and using the InsertCheckBox method to add the checkboxes, then I save as PDF.

Here is the behavior I am seeing; when saving as a PDF or Word on my dev machine it works fine. When I publish to the remote web server and run there, saving as a word document works, but saving as PDF all of the checkboxes render empty and only a few pixels wide…


My question is, what components could be different on the server that are causing this? To my knowledge no external libraries/programs are required…


Thanks in advance,
Mirek

Hi Mirek,

Thanks for your inquiry.

Please ensure you that the Wingdings 2 font is installed on your production server. This should fix the problem.

If you have further issues could you please attach your template here for testing.

Thanks,