Content missing when .msg converted to .pdf

Aspose.Email Product Family
1
Hi,

When email has picture/image in it, then some part of image content is missing after an email has
been converted to pdf.

I am using latest Aspose.Email.dll and Aspose.Words.dll .

Am attaching the sample .msg file and screenshot for the same. Please help.

Thanks,
Rajani
2

Hi Rajani,


Thanks for your inquiry. We tested the scenario and have managed to reproduce the same problem on our end. For the sake of correction, we have logged this problem in our issue tracking system. The ID of this issue is WORDSNET-14603. Our product team will further look into the details of this problem and we will keep you updated on the status of correction. We apologize for your inconvenience.

Best regards,
3

Hi Hazeef,


Thanks for your reply and looking into the issue.
Sure. Once again thanks.

Regards,
Rajani



4

Hi Rajani,


You are welcome and please feel free to write to us if you have any further query related to the API.
5

Hi Rajani,


Regarding WORDSNET-14603, our product team has completed the work on your issue and has come to a conclusion that this is not a bug in Aspose.Words. Your issue (WORDSNET-14603) will be closed with ‘Not a Bug’ resolution.

The image in the source document has fixed size and it is too wide (8.1 inches) to fit into a standard page (which is only 6.5 inches wide, without margins). Aspose.Words doesn’t scale the image on import and it gets cropped. Note that MS Word also crops the right side of the image.

As a workaround, you can resize either the image or the page after import.

Best regards,
6

Hi Hafeez,



Thanks for the update. Ya sure. We will proceed with your suggested workaround.


Regards,
Rajani