Hello!
We use your licenced Aspose.Family product for Java latest versions (cells, words, pdf).
And we have a problem while converting file from docx to pdfa-3b (docx -> pdf -> pdfa).
No errors - but resulted document does not pass even pdfa-1b validation.
We attach 4 files - docx document, resulted document, conversion log and validation failure.
AsposeProblemArchive.zip (223.4 KB)
We were able to notice the issue in our environment while testing the scenario with Aspose.PDF for Java 21.1. Therefore, we have logged it as PDFJAVA-40188 in our issue tracking system. We will further look into its details and keep you posted with the status of its correction. Please be patient and spare us some time.
We are sorry for the inconvenience.
Hello, @asad.ali !
Thank you for your answer.
We noticed that problem is in method com.aspose.pdf.Document.validate. If we do not validate document before conversion it works well.
We will be waiting for your updates as we want not to convert documents if it is already in PDF_A_3B conformance.
We have updated the ticket information as per the information you have shared. We will surely investigate the issue from this perspective and let you know as soon as it is rectified. Please give us some time.
We are sorry for the inconvenience.
Hello!
Are there any updates on the problem PDFJAVA-40188?
We are afraid that the earlier logged ticket is not yet resolved due to other issues logged prior to it because, issues are resolved on first come first serve basis. We will surely inform you as soon as we have some definite updates regarding resolution of the ticket. Please give us some time.
We apologize for the inconvenience.