Convert PDF to DOCX

Aspose.PDF Product Family
1

Dear,


Issue:
Converting from one specific PDF file to DOCX causes some problems, namely that the text becomes unreadable symbols (see attached).

What could be the issue? We use the standard Aspose method to convert this document into a DOCX.

Kind regards
2

Hi Pascal,


Thank you for contacting support. We managed to replicate the said problem of text. It has been logged under ticket ID PDFNET-42680 in our bug tracking system. We shall let you know once a significant progress has been made in this regard. We are sorry for the inconvenience caused.

3

Hi,


Thanks for taking this up, is there an ETA or timeline for this fix?

Kind regards
4

Hi Pascal,


Thank you for the inquiry. The linked ticket ID PDFNET-42680 is pending for the analysis and not resolved yet. Our product team will investigate it as per the development schedule. We have logged an ETA request under this ticket and will share the details once a significant progress has been made in this regard.

5

Hi,

Any update so far?

Kind regards

6

@jverwilghen,
There is no update on the linked ticket ID PDFNET-42680. Our product team will investigate as per the development schedule. We will let you know once it is resolved.