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Converted DOCX not being accepted by application

Just bought license for PDF product family, trying to convert PDF files to DOCX, i get the file as output, but the same file is not being accepted by applications as a valid word file.

@paldebayan,

Thanks for contacting support.

Can you please share the PDF files and resultant DOCX file causing above shared issue, so that we can test the scenario in our environment. Also please share some details regarding the application which you are using to load converted Word files. We are sorry for this inconvenience.