Converting worksheet to tiff/bmp - Images is blacked out

Aspose.Cells Product Family
1

When the attached excel file is converted to tiff/bmp the image on the active page is rendered as a blak box - as can be seen in the attached imageImageBlackout.zip (9.9 KB)

2

@SamManoff,
We were able to observe the issue but we need to look into it more. We have logged the issue in our database for investigation and for a fix. Once, we will have some news for you, we will update you in this topic.

This issue has been logged as

CELLSNET-46821 – Converting worksheet to tiff - Image is blacked out
3

This has been forgotten on both sides - but we got a similar incident recently.
Can we get an update soon on the resolution of this ticket.

4

@SamManoff,
Thanks for getting back on this. Once we have an update on it, we will let you know here.

5

@SamManoff,

Thanks for your follow up.

We will try to provide you the fixed version before the end of next week or so.

6

@SamManoff,
Please try our latest version/fix: Aspose.Cells for .NET v20.8.1 (attached)

Your issue should be fixed in it.

Let us know your feedback.
Aspose.Cells20.8.1 For .Net2_AuthenticodeSigned.Zip (5.4 MB)
Aspose.Cells20.8.1 For .Net4.0.Zip (5.4 MB)

7

Hi Amjad
Thanks for your help - we’ll try it out shortly.

Best Regards Sam.

8

@SamManoff,

Please take your time to evaluate the new fix. Hopefully it will figure out your issue.

9

Hi Amjad,
Finally, I’ve got our Aspose license renewed - However I’ve tested the version of Aspose.Cells but
it made little difference.
Unfortunately, I’m still getting the barcode all black with no visible details.
This will happen even If I try to generate a regular PNG image with a full color palette (566 colors).

Regards Sam.

10

@SamManoff,

We will check your issue again but did you try the fix (Aspose.Cells for .NET v20.8.1) for your original scenario/case?

11

@SamManoff,
I have tried the following latest version but could not observe any issue. Please give it a try and share the feedback along with your environment detail (if issue is not resolved).
Aspose.Cells20.8.8 For .Net4.0.Zip (5.4 MB)
Aspose.Cells20.8.8 For .Net2_AuthenticodeSigned.Zip (5.4 MB)

Here is the program output:
Issue15-Original.zip (19.2 KB)

Here is the sample code:

var workbook = new Workbook(@"Issue15-Original.xlsx");
workbook.Save(@"Issue15-Original.tiff", Aspose.Cells.SaveFormat.TIFF);
12

Hi Amjad,

Finally it’s working - Thanks for your effort.

Regards Sam.

13

@SamManoff,

Good to know that your issue is sorted out now. In the event of further queries or issue, feel free to contact us.

14

Hi Amjad,
Finally, I’ve got our Aspose license renewed - However I’ve tested the version of Aspose.Cells but
it made little difference.
Unfortunately, I’m still getting the barcode all black with no visible details.
This will happen even If I try to generate a regular PNG image with a full color palette (566 colors).

Regards Sam.

This Topic is created by shahzadlatif using Email to Topic tool.

15

@SamManoff,

I guess your issue is sorted out now as you told us in your last reply.

16

The issues you have found earlier (filed as CELLSNET-46821) have been fixed in Aspose.Cells for .NET v20.9. This message was posted using Bugs notification tool by Amjad_Sahi
You may also get the new version @ nuget repos. (NuGet Gallery | Aspose.Cells 20.9.0)

17

We’ll try it out - Thanks.

18

@SamManoff,

Sure, please take your time to evaluate the new version.