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Corrupted file when saving as PDF

Hi,


When trying to save a generated word doc as PDF, sometimes the PDF end up being corrupted (please see screen shot in attachment). Can some one please advise on the possible causes?

Thanks,
Bill

Hi Bill,


Thanks for your inquiry. Please attach your input Word document and output PDF file showing the undesired behavior here for testing. We will investigate the issue on our end and provide you more information.

Best regards,