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Crashes Webserver

Aspose.Words Product Family
#1

Hello,

I am Using Aspose.Words for extracting words Document into Pages.

Here i am using methods of Apsose.Words.Viewer.DocumentRenderer class(GetPages)

When i was uploading Documents with Text,Imgaes it is extracting the pages,

but when i was trying to extract word document with a TOC(Table Of Contents) it is crashes my webserver very badly.

The webserver consuming over 1GB memory and then it crashes.

While debugging the application I found that the Apsose.Words.Viewer.DocumentRenderer.GetPages method hangs and causes web server to crash.

If fix for this is avaialble, Could you please send us fix for this? else please let us know when should we expect the fix.

Please also let us know when is the final release is scheduled for the Apsose.Words.Viewer?

We are finding it useful and are waiting for the release. we are planning to purchase the ASPOSE.Total very soon.

Thanks in Advance

Kishan

#2

Hi<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Thanks for your inquiry. Could you please attach your document for testing?

Unfortunately I can’t provide you any reliable estimate at the moment. The estimate was pushed several times due to the complexity and other important features we had to work on.

Best regards.

#3

Hello alexey,

Thanks for your quick and positive reply.

Please find the attached document ,here i have attached the word document

which i was not able to extract by using Aspose.Words.

The file which crashesh our webserver it is not possible for us to Upload here,

but we are trying to recreate such type of file.

When we are able to create that file, we will let you know.

Please let us know your respose about attached file, and why it is not extracted.

Thanks,
Kishan

#4

Hi<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Thank you for additional information. It seems to be a known issue #4042 in our defect database. This issue is unresolved yet, I will notify you as soon as it is fixed.

Best regards,

#5

Hi<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Thanks for your request. This issue is still unresolved. As you know Aspose.Words.Viewer namespace is still in beta and limited technical support is provided for it. So I cant tell you when this issue will be fixed. Also there is no new information about date when production version of Viewer will be released.

Best regards.

#6

Hello ,

We are still waiting for your reply .

Please let us know when you are going to Fix this issue.

Thanks in Advance

Kishan

#7

Hi<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Thanks for your inquiry. Unfortunately this issue is still unresolved.

Best regards.

#8

Hi

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

We are happy to tell you that the new Rendering Engine has replaced the “old Viewer Beta”. The Rendering Engine can print, save as images or draw onto .NET Graphics object any document page.

The Problem you have experienced with “old Viewer” does not occur with new Rendering Engine. You can download the latest version of Aspose.Words from here:

http://www.aspose.com/community/files/51/file-format-components/aspose.words/entry158153.aspx

Also new Rendering engine allows you to convert Word document to PDF directly (without using Aspose.Pdf).

Please see Aspose.Words documentation to learn more about new features.

SaveToImage method renders document pages into images:

http://www.aspose.com/documentation/file-format-components/aspose.words-for-.net-and-java/aspose.words.document.savetoimage_overloads.html

SaveToPdf method converts the whole document or selected pages to PDF.

http://www.aspose.com/documentation/file-format-components/aspose.words-for-.net-and-java/aspose.words.document.savetopdf_overloads.html

Best regards.