Created 3D Thumbnails in C# Do Not Look Like Presentation Slides

Hello,

a customer of ours creates thumbnails for a presentation and the results do not look like the original slides.
image.jpg (56.5 KB)

We use the following code to create the thumbnail:

LoadOptions loadOptions = new LoadOptions
{
    BlobManagementOptions =
    {
        IsTemporaryFilesAllowed = true,
        PresentationLockingBehavior = PresentationLockingBehavior.KeepLocked,
        MaxBlobsBytesInMemory = 52428800,
        TempFilesRootPath = targetFolder
    }
};
using (IPresentation presentation = PresentationFactory.Instance.ReadPresentation(sourceFile, loadOptions))
{
    return presentation.Slides[0].GetThumbnail(1f, 1f);
}

3D Glass Cubes.zip (140.1 KB)

The slides are attatched to this post.

with best regards,

André Necker

@AndreN,
Thank you for reporting on the issue. I reproduced the problem you described. We apologize for any inconvenience caused.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SLIDESNET-44540

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

Please also share the following additional information if it is possible:

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