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Cutting file when converting DOC to PDF


#1

Hello,

Aspose Words for Java 19.5 and old versions too are cutting on the right side the content of the file when I convert DOC to PDF. How to fix that?
I have attached the files to reproduce the problem.

Regards,
PatricioCuttingTable.zip (117.7 KB)


#2

@cpatricio76

We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-18581. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.


#3

@tahir.manzoor

I really appreciate if you provide a patch as soon as the problem is fixed, because it is
causing some troubles in IT department.


#4

@cpatricio76

Thanks for your inquiry. We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. We work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.

Currently, your issue is pending for analysis and is in the queue. Once we complete the analysis of your issue, we will then be able to provide you an estimate.

You reported this issue in free support forum and it will be treated with normal priority. To speed up the progress of issue’s resolution, we suggest you please check our paid support policies from following link.
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