Docx-Pdf: Long running conversion issue: JAVA

Aspose.Words Product Family
,
41

@jaipm The issue occurs because of an infinite loop introduced after implanting character spacing control feature.

42

Thanks again!
When can we expect this fix? Can we plz expedite this request?

43

@jaipm The fix is planned to 25.7 version of Aspose.Words.

44

hi @alexey.noskov we just subscribed to the paid-support service.Do you want me to open a new ticket and give reference to WORDSNET-28136 ? Please advise.

45

@jaipm If you would like the issues to be treated on the priority basis, you should escalate the issue in the Paid Support Helpdesk . Then my colleagues from Paid Support team will raise the issues priority.

46

@alexey.noskov , As suggested i am setting PdfSaveOptions saveOptions = new PdfSaveOptions();
saveOptions.setUseJAIImageRendering(false); but with this , images are not getting converted at all. i see a cross(X) in place of an image.See the attached file.
Supplemental_file.pdf (291.0 KB)

47

@jaipm,

Unfortunately, I cannot reproduce this issue locally using the file you provided earlier. With JAI disabled, images render correctly. Please specify your Java version and OS.

48

@alexey.maslov we have JDK8 and Amazon Linux 2.

49

try with this file plz.
Manuscript_sample.docx (9.4 MB)

.

50

@jaipm,
Thank you for additional information. We will recheck and provide you more information shortly.