Dear colleagues! Someone faced a similar problem: Some files in the DOCX format are converted to all formats with the error displaying page footnotes. The main text of the document (most often the table) is not interrupted before the cut, under which the footnotes block begins and overlays it. Is there any way to fix this bug? An example file before and after conversion as well as a screenshot of the incorrect display attached.
We are licensed users of the ASPOSE.Total product. The error occurs when using the aspose-word library.
Thank you.
_information.pdf (54.2 KB)
_information.png (276.1 KB)
_information_docx.zip (13.4 KB)
@mgrigoriev,
We tested the scenario and have managed to reproduce the same problem on our end. For the sake of correction, we have logged this problem in our issue tracking system. The ID of this issue is WORDSNET-19486. We will further look into the details of this problem and will keep you updated on the status of correction. We apologize for your inconvenience.
Good afternoon, colleagues! Please provide an approximate timeline for solving this problem. Our business users experience significant inconvenience due to incorrect display of footnotes in DOCX documents. Thank.
@mgrigoriev,
This issue is currently pending for analysis and is in the queue. I am afraid, there is no ETA (timeline) available at the moment. We will be sure to inform you via this thread as soon as any estimates or further updates are available. We apologize for any inconvenience.
Dear colleagues! Perhaps the following information will speed up the solution to my problem. When analyzing the attached document, I found that the table in the document is floating. When deleting the corresponding element w:tblpPr from the document.xml section of this DOCX file, conversion to All formats are perfect.
Unfortunately, I don’t have the opportunity to fix all the documents of business users.
Regards.
@mgrigoriev,
Thanks for the additional information. We have logged this information in our issue tracking system and will keep you posted on any further updates.
@mgrigoriev,
Regarding WORDSNET-19486, it is to update you that we have completed the analysis of this issue but I am afraid, because of complexity, the implementation of this issue has been postponed till a later date. There are no estimates available at the moment. The issue occurs because a floating table is currently not broken with the new height after the available height is reduced because of a footnote. Aspose.Words should take floaters into account when balancing footnotes and main text. The required logic is currently missing. We will inform you via this thread as soon as this issue will be resolved in future. We apologize for any inconvenience.