Free Support Forum - aspose.com

Email are going into JUNK folders when using Aspose!

Hello,

We are having a production Issue. We recently switched to Aspose and used Aspose.Network to send emails out from our application. We used to use different tool to send these emails out and we never had any problems.

Now when these emails go out using Aspose.Network, it goes right into receipient’s “Junk Mail” folders. I checked the emails and they are identical, I checked the SMTP headers of emails and there are some differences. I am pasting the SMTP headers below from both emails, one that is being send out by Aspose and goes to their junk mail and second is the one that was send out by other tool and goes to their Inbox folder.

Please suggest what needs to be changed and why is the Microsoft IMS does not recognizes these email as safe emails?

PS I need to resolve it ASAP since its happening to our live customers!

Thanks,

Pulkit Zery

--------------------------------------------------------------------------------------------------------------------------

Here is the SMTP Header of email that is being send out by Aspose and Goes to JUNK folder:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Microsoft Mail Internet Headers Version 2.0

Received: from 10.1.1.90 ([10.10.1.91]) by EXCHANGE.shtown.local with Microsoft SMTPSVC(6.0.3790.1830);

Wed, 2 Jan 2008 16:04:43 -0500

Message-ID:

Date: Wed, 2 Jan 2008 16:04:43 -0500

From: "lkhjkljhkl"

To:

Subject: Town of Southampton - Dec 28, 2007 10:00 AM Meeting

Content-Type: multipart/mixed;

boundary="------_=_NextPart_001_F58A4C80.EA33E04E"

X-Confirm-Reading-To:

MIME-Version: 1.0

Return-Path: SSchermeyer@town.southampton.ny.us

X-OriginalArrivalTime: 02 Jan 2008 21:04:44.0000 (UTC) FILETIME=[1943FE00:01C84D83]

--------_=_NextPart_001_F58A4C80.EA33E04E

Content-Type: text/plain;

charset=us-ascii

Content-Transfer-Encoding: quoted-printable

--------_=_NextPart_001_F58A4C80.EA33E04E

Content-Disposition: attachment;

filename=Letter.doc

Content-Type: application/octet-stream;

name=Letter.doc

Content-Transfer-Encoding: base64

--------_=_NextPart_001_F58A4C80.EA33E04E--

--------------------------------------------------------------------------------------------------------------------------

Here is the SMTP Header of email that is being send out by other tool and Goes to INBOX folder:

Microsoft Mail Internet Headers Version 2.0

Received: from proliantiis.shtown.local ([10.10.1.91]) by EXCHANGE.shtown.local with Microsoft SMTPSVC(6.0.3790.1830);

Fri, 14 Dec 2007 16:07:30 -0500

MIME-Version: 1.0

Date: Fri, 14 Dec 2007 16:07:30 -0500

X-Mailer: Chilkat Software Inc (http://www.chilkatsoft.com)

X-Priority: 3 (Normal)

From: SSchermeyer@town.southampton.ny.us

To: DepartmentHeadsDG@town.southampton.ny.us

Subject: Town of Southampton - Dec 11, 2007 1:00 PM Meeting

Content-Type: multipart/mixed;

boundary="-----_chilkat_336_7a3b_4ccf4f83.0c985753_.MIX"

Disposition-Notification-To:

Message-ID:

Return-Path: SSchermeyer@town.southampton.ny.us

X-OriginalArrivalTime: 14 Dec 2007 21:07:30.0868 (UTC) FILETIME=[56E0C740:01C83E95]

-------_chilkat_336_7a3b_4ccf4f83.0c985753_.MIX

Content-Type: text/plain

Content-Transfer-Encoding: quoted-printable

-------_chilkat_336_7a3b_4ccf4f83.0c985753_.MIX

Content-Type: application/msword;

name="Letter.doc"

Content-Transfer-Encoding: base64

Content-Disposition: attachment;

filename="Letter.doc"

-------_chilkat_336_7a3b_4ccf4f83.0c985753_.MIX-

Please refer to the post

http://www.aspose.com/Community/Forums/thread/107770.aspx