Email failing to load on XP machine

Aspose.Email Product Family
1

Hello,


I have a client machine installed with Windows XP and Outlook 2003 where both Aspose.Network and Aspose.Email are failing to load .msg files. These emails work fine when loaded on my own Windows 7 machine. Is there any known issue with the Windows XP/Outlook 2003 combination?

I’m using the following code to load the email. There is no exception, the process just hangs indefintely on the call.

Aspose.Email.Mail.MailMessage msg = Aspose.Email.Mail.MailMessage.Load(
“test.msg”, Aspose.Email.Mail.MessageFormat.Msg);

I have attached an example email.

2

Hi,


Thank you for your inquiry.

I am afraid, I am unable to replicate your said issue with Aspose.Email for .NET v1.1.0 and your provided sample file. Following are the details of my test environment,
  • Windows XP 32 bit with Service Pack 3
  • Visual Studio 2008 with Service Pack 1
  • .Net Framework 2.0
  • Office Outlook 2003 and Outlook 2010 to view the message.

If you issue persists with latest version of Aspose.Email for .NET (link shared as above) please share your environment parameters so we may test the issue under similar conditions.

Regards,

3

Thanks for running the test. This was an issue with the installation of Outlook which is now resolved.