Error convert/open one tiff file

Aspose.Imaging Product Family
,
1

Hello,
I have the tiff file that’s convert to pdf (open) incorrectly.
I checked the latest version of aspose-java, and the error still persists. I checked your online viewer (Image Viewer App - View & Print Images), and it show error “Oops! An error has occurred”. I tried create report use this dialog but no good result.
p.s. I attached problem file (1.tiff) and 1.pdf as result of convert. I use following code for convert:

try(TiffImage img = (TiffImage)Image.load(skStream,opt)){
	PdfOptions exportOptions = new PdfOptions();
	final PdfCoreOptions pdfCoreOptions = new PdfCoreOptions();
	pdfCoreOptions.setJpegQuality(100);
	exportOptions.setPdfCoreOptions(pdfCoreOptions);
	exportOptions.setUseOriginalImageSize(true); 
       img.save(outPath, exportOptions);	
}

example_tiff.zip (64.0 KB)

Thanks,
Evgeny.

2

Hi @aleksand,
Thank you for using Aspose.Imaging. We regret that you faced the issue.
We are going to check your information today.
Best wishes,
Aspose.Imaging team

3

@aleksand
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): IMAGINGNET-8121

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.