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Error during Word file conversion to PDF


We're evaluating the product Aspose.Total and almost all of our documents convert fine. There are some exceptions which are all showing the following error on doc.Save as PDF:

Error converting file C:\docs\NOTEC\11267_1.DOC: Unable to cast object of type 'x4adf554d20d941a6.x694f001896973fe3' to type 'x4adf554d20d941a6.xf6937c72cebe4ad1'.

Attached the document which is causing the error.

Could someone please help us out so we can finish our evaluation and make our decision whether to buy the product or not?


Michel Smit


Is this issue already solved (hot fix)?
If not, can you tell me if this is also a bug in older version, like WORDS 10.2?



Thanks for your request. At the moment this issue is pending for analysis. The responsible developer will analyze the issue and we will be able to provide you an estimate.

Unfortunately this problem occurs in Aspose.Words 10.2.0 too.

Best regards,

Thanks for your quick reply.

We now use 10.0 where it seems no problem, so for now we have a working solution.
If you have an update, please inform me.


Thank you for additional information. Of course, we will be sure to inform you of any developments regarding this issue.

Best regards,

The issues you have found earlier (filed as WORDSNET-5075) have been fixed in this .NET update and in this Java update.

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