Error when saving as Tiff

Aspose.Words Product Family
1

Hi

When I try to save my Word document as a Tiff, I get this error:

Caused by: java.lang.IllegalStateException: JAI is not installed
at asposewobfuscated.og.(PalTiffWriter.java: 240)
at com.aspose.words.vi.c(ImagingWriter.java: 56)
at com.aspose.words.vi.a(ImagingWriter.java: 36)
at com.aspose.words.Document.a(Document.java: 1346)
at com.aspose.words.Document.a(Document.java: 803)
at com.aspose.words.Document.save(Document.java: 780)

JAI seems to be your BarCode product, but why am I getting this error when saving as a Tiff? - I can save it as a PDF or JPEG without problems…

Regards
Morten

2

Hi
Thanks for your request. Could you please attach the document you are getting issues with? I will check it on my side and provide you more information.
Best regards,