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Error while connecting with TLS 1.1 and TLS 1.2 via IMAP4/POP3

Hi kashif,

Unfortunately as I mentioned our server is not on Internet so sharing IP can’t help.
Can you please help us to share your views regarding failure of API ?



Unfortunately, further details are not available with us about the exact reason for this behaviour. We have logged this issue as EMAILNET-39067 for further investigation at our end and will update you here once there is some information available in this regard.

Hello Kashif,

Just wanted to update you that the issue now has been resolved by updating the exchange server configurations. We found few more configurations upgrade which we performed on the server which now resolved the issue.
Now our application is communicating the server over TLS 1.2 and all POP3 and IMAP APIs are working fine.

Thanks for all the support you provided.
Highly appreciated !!



That’s indeed good news to hear. If you are satisfied, should we close the issue ticket at our end? You can also share the configuration details with us here for further reference of other users if you think so.

Thanks Kasif,

Sure you can now close the ticket.
I will definitely get the configuration details and shared those.


You are welcome.

It seems like we have the same situation. Could you please share you configuration details or write the root points for checking.
Thank you


The setting was in fact done by @peeyushd on his end. @peeyushd can you please be kind enough to share your feedback related to configurations on your end.