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Evaluation Copy appearing on a bought license for ASPOSE Words


I am developing with ASPOSE words and have been doing so for some time. Our version of ASPOSE words is

I recently upgraded my machine from XP win32 to Windows 7 x64 and now when I am developing, I get the evaluation messagae at the top of each document and it truncates everything after the first page. This obviously makes development impossible.

I am on a deadline and this could not have happened at a worst time. How can I get the software to recognise the license key?



Thanks for your inquiry. Please make sure that you applied license as described here:


<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Also, please check the points described in “Licensing” section in FAQ:

Hope this helps.
Please let me know in case of any issues.

Best regards,

I have done all this and it used to work.

It no longer works since I upgraded my machine.

Would the fact that I am now on x64 affect things?

Hi<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Thank you for additional information. x64 does not have any effect on the license.

You can send your license to me, and I will check it on my side. Please see the following link to learn how to send the license file.


Best regards,


We keep getting this error and one of our clients is getting annoyed. It does not happen every time but it does happen.

I have attached our license.

I am clutching at straws. Is there anything in the attached license that would cause this to happen?

Have you come across anything similar before? I had to change the license file to a *.txt file in order to update it in case you think that is what the problem is.



Thank you for additional information. I have checked your license on my side and it works without any issues. Nobody reported this problem before, so I cannot tell you anything about this problem.

Also as a variant, you can try using the code like in the following thread to check whether license is set or not:

Best regards,