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Exception Thrown in Coverting WOrd to PDF


We are using version 13.7 and we are also getting this exception.

I noticed that only some of documents converted generate this exception. Do you by any chance know what element in document is causing this?

Any information is appreciated.


Hi Pawel,

Thanks for your inquiry. Could you please attach your input Word document(s), you’re getting this problem with, here for testing? I will investigate the issue on my side and provide you more information.

Best regards,

Hi Aspose,

May I know why I receive attached email?? I am not the one who posted though…


Hi Su,

Thanks for your inquiry. Our web development team will investigate this problem and get back to you soon. Sorry for any inconvenience.

Best regards,