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ExchangeMessageInfo.From attributes are all empty except DisplayName after retrieving email from exchange server

We have a client with an exchange server that we cannot operate with because we cannot retrieve the From details for incoming emails. In the From attribute, User, Host, Address, and OriginalAddressString are all empty. Why?

Hi,


Thank you for writing to Aspose Support team.

Could you please share more information about your Exchange server version with us along with the test code that you are using? It also happens that sometimes the exchange server doesn’t provide this information. If possible, please create a test account on your client’s Exchange server and share its credentials with us here for further investigation at our end. We’ll look into it for assisting you further.

I think its Exchange 2010. Mailbox server Microsoft Exchange version: 14.3.123.0

Hi,


We have tested this issue at our end with Exchange Server 2010 and Office 365 but no such problem was reproduced with the latest version of the API. Please give it a try with the latest version of the API and if the issue persists, please create a test account on your server and share its credentials with us for further investigation at our end. We’ll look into it for assisting you further.